SmartDialogue

Questionnaire tool that helps agents or back office employees collect real time structure data from customers and guide them through the process step by step

VisualIVR

Visual representation of an IVR built with Cisco call studio and runs on Cisco UCCE platform

SmartCampaignManager

Management tool for Cisco outbound campaigns running on Cisco UCCE platform

SmartIVR

Manager for live IVR applications running on Cisco UCCE. it can enable/disable or change order of menu options, add announcements, or maintenance prompts, and more

cisco-phones-info

Retrieve information about Cisco ip phones that registered to your UCM (Unified Communication Manager). Information such as phone name, description, IP address, firmware version and any information included in the phone information web page.