discord-tickets/bot

A free alternative to the premium and white-label plans of other ticket management bots.

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Partnered with PebbleHost
_{for affordable bot hosting}

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📖 Contents

• 📖 Contents
• ✨ Features
  • Want to learn more?
• ⚡ Getting started
• 🤑 Sponsors
• 🎖️ Contributors
  • 💻 Contributing
    • 🌎 Translating
• 😕 Support
• ⭐ Star History
• 🥱 License

✨ Features

• 📖 Documentation - comprehensive documentation and guides to help you get started
• ⚙️ Simple settings - configure your bot with the included and easy-to-use dashboard
• 🎨 Highly customisable - tweak features, colours, messages, and more to your liking
• 🛸 Modern features - including slash commands, buttons, select menus, and modals
• 🤖 Automation - ease your staff team's workload with configurable automation
  • 🏷️ Tags - resolve members' problems without escalating to tickets
  • 🎫 Tickets - close inactive tickets automatically
• 📜 Archiving - store messages in the database and view transcripts later
• ❓ Context - ask for a topic or up to 5 custom questions before creating a ticket, and see references to a message or previous ticket at a glance
• 🗃️ Organisation - claim, release, move and transfer tickets between members and categories
• 🌎 Internationalisation - available in more than 10 languages
• ⏱️ Statistics - analyse your staff members' performance
• 🪓 Battle-tested - trusted by thousands of servers, with over half a million tickets created since 2019
• 🐳 Docker - reliable and quick deployment with Docker

...and more!

Want to learn more?

Visit the website for more features, details, and screenshots, or skip to the full feature tour.

⚡ Getting started

🙏 Please read the documentation before you start.

There are 3 ways to get started with Discord Tickets:

• ☁️ Add the public bot - instant setup, but branded (great for testing)
• 😴 Get a managed bot - your own bot, hosted by me (easy and cheap)
• 🧑‍💻 Install your own bot - host it yourself (experience recommended)

Read the documentation for more information.

This button is here because it looks nice, but I will cry if you click it before reading the documentation. :)

🤑 Sponsors

Discord Tickets is made possible by these awesome people and organisations:

Please consider sponsoring the project if it adds value to your business/community.

Sponsor on GitHub, or

Note

Your logo will only appear here if you sponsor through GitHub Sponsors. Create an organisation if you want to use your business/community logo.

🎖️ Contributors

Discord Tickets is made possible by all of the people listed in CONTRIBUTORS.md.

💻 Contributing

If you want to help translate, suggest a feature, submit a bug report, or contribute in any other way, please read the contributing guidelines.

Note You can add yourself to the list of contributors here.

🌎 Translating

😕 Support

⭐ Star History

🥱 License

Discord Tickets by eartharoid™️ is licensed under the GPLv3 license.

This is not an official Discord product. It is not affiliated with nor endorsed by Discord Inc.

© 2023 Isaac Saunders