Awesome Artificial Intelligence use cases
A curated list of amazingly awesome AI ideas and use cases. You can use this to get new ideas and share existing ones.
What makes them so awesome? All these ideas should be proven to actually generate value, not just 'cool facts' or 'promising techniques'. They should be applicable to business now, with data and techniques that are available today. For example: an AI that plays video games, or analyzing heavy metal song lyrics is cool, but it doesn't translate into a meaningful and useful application, so it does not belong here.
Contents
- Banking
- Healthcare
- Insurance
- Life sciences
- Manufacturing
- Public Safety
- Retail
- Telecommunications
- Travel
Use cases by department
Call center
- Automation
- Call volume forecasting
- Next best action
- Real time sentiment analysis
- Real time compliance risk
- Real time suggestions and optimization
- Script adherence
- Script optimization
- Skill based routing
- Voice authentication
Human Resources
- Competency forecasting
- Employee churn analytics
- Employee performance analytics
- Network analytics on employee interactions
- Resume matching, preselection and tagging
- Workforce planning
Finance
- Cost analytics
- Fraud detection
- Waste and abuse detection
IT
- Component quality analytics
- Cybercrime detection
- Server performance monitoring and alerting
- Incident management tickets automatic routing and reply or clustering
Marketing
- Churn/Customer attrition
- Customer segmentation
- Life Time Value
- Personalized advertising
- Product recommendation engines using recommendation engines
- Marketing Optimization
- Social Media Analytics
- Text Analytics on customer complaints
Sales
- Cross-sell opportunities using propensity models
- Lead scoring
- Price elasticity
- Revenue forecasting or Kaggle
Supply chain
- Demand forecasting
- Gas purchase optimization
- Inventory forecasting
- Optimal routes
- Warehouse location optimization
Use cases by industry
Banking
- Basel II compliance
- Credit scoring
- Risk management
- Stress testing
Healthcare
- Efficiency of care delivery
- Overconsumption
- Readmissions
- Reducing outcome variation
Insurance
- Catastrophe modelling
- Claims recovery prioritization
- Claims processing automation
- Damage estimation automation
- Fraud detection
- Litigation prediction
- Pricing using telematics
- Solvency II and ORSA compliance
- Risk analytics
Life sciences
- Design of experiments
- R&D portfolio optimization
Manufacturing
Public Sector
Public Safety
- Crime Wave Detection
- Patrolling Suggestions (Preventative Policing)
- Crime Case Resolution Prediction
- Crime Clustering
- Complex/Organised Crime network detection
- Terrorist Cell Identification
- Alerting & Officer Safety
- Criminal Evolution
- Domestic Violence
- Radicalisation prediction
- Mass scale surveillance
Finance and Tax
Retail
- Distribution centre optimization
- Employee fraud detection
- Market basket analysis
- Plannogram optimization
- SKU forecasting
- Waste
Telecommunications
- Asset performance analytics
- Cell phone tower location optimization
- Predictive maintenance
- Routing optimization
Travel
Hotels
- Dynamic pricing
- Room occupancy planning
License
This work is licensed under a Creative Commons Attribution 4.0 International License.